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          Contact Us


          1. Phone / Email

          Tech Support and Warranties:
          (800) 527-1953
          Monday through Friday 7am-7pm CST and Saturday 8am-5pm
          Questions about your warranty or need tech support? help@hotwater.com

          Replacement parts:
          (800) 821-2017
          Monday through Friday 7am-5pm CST
          To order replacement parts online visit: www.waterheaterparts.com
          Questions about replacement parts? contactus@hotwater.com

          Pensioners, benefit questions, employees:
          (800) 631-7819
          Monday through Friday 8am-5pm CST
          Questions about your pension, benefits, or employee questions? benefitquestions@aosmith.com

          2. Online Contact Us Form

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          3. International Locations